Hey, [brand]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Level up your player support in the ever-changing gaming industry of 2024 – with our transformative player support solutions.
5CA Gaming Heritage
5CA is a pioneering BPO that has worked alongside many leading gaming brands. 5CA started over 25 years ago with a simple goal; change customer support for the better.
Today, we provide high-quality multilingual player support and innovative technology solutions to top tier global gaming brands.
Our remote model allows us to hire the best agents for your brand (fans of brands), who have a genuine passion for and expertise of your games.
Our Fans of Brands
Meet our fan-agents
Alejandra
Alejandra is a lifelong gamer whose love for it began in the arcade and hasn't faltered since.
Michael
Michael is a massive gaming fan. He even named his son after Ezio from Assassin’s Creed.
Lucas
Support class-main Lucas loves nothing more than helping keep games fun for other players.
Transformative customer support
Our clients see higher resolution times, productivity, and improved quality metrics.
Innovation is in our DNA. We provide solutions using advanced technology, innovation, and data insights to help our clients align, evaluate and improve their metrics.
We use innovative tech solutions such as automation, sentiment analysis, text-mining, and translation tools to create operational efficiency and deliver a fantastic player experience.
Our customized data, tech, and workforce management solutions are designed to help our clients improve their player support throughout every step of the player journey — from peak management to launching new products.
Our past and existing clients have seen higher resolution times, agent productivity, and improved quantitative and quality metrics.
Trusted by leading brands for 25+ years.
Ready to supercharge your CX?
A brief personalized message from Sales POC to Prospect. 1-3 sentences.
Signed by,
[Name of Sales person]
